Blog News

26 Dec

How can you work to create and maintain a positive customer perception?

Customer perception plays a vital role in a company’s ability to attract new customers and to retain existing customers. The good news is that companies have the ability to...

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21 Dec

Essential Components Of An Effective Customer Service Training Plan

Customer service has evolved as one of the leading differentiators which consumers consider before making a purchase. Recent research suggests that providing excellent customer experiences will be even more...

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06 Jun

Returning To The Workplace During Coronavirus

We offer below a brief understanding of the important areas for consideration from companies looking to return to the workplace, whilst looking after their staff in the process.   There...

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06 Jun

Supporting Your Staff During Covid-19

Supporting the mental health and wellbeing of your employees has always been important, but as we face unprecedented times, it should be one of your main priorities as businesses...

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29 Mar

Covid-19 Business Survival Guide

When the world changed we found new ways to communicate now we have to find new ways of doing business! Covid-19 Business Survival Guide When the world changed we...

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04 Jan

Changes that will affect your business in 2020

As the end of another year approaches, businesses across the country are looking ahead to what 2020 will bring. And while Brexit uncertainty looks set to continue – at...

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